Customer Care

Tutorials

Tips & Trics

FAQ

1 . Prepaid account recharge
2 . How to install and configure the X-lite softphone
3 . Non Stop Customer Service

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Prepaid account recharge

The required steps you need to undertake in order to recharge your prepaid account using the recharging code you received in the payment confirmation email.

Download file!

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Eurovoice - Mobilitate

Eurovoice main advantage is the mobility of the service. This mean you can use Eurovoice from absolutely everywhere, and not being limited to Romania only. Do you have friends that live abroad and you cannot talk with them because of the high costs for calls? Well, Eurovoice is your solution. Tell them to visit our website www.eurovoice.ro and activate a prepaid number. This will drive you call costs down by much. And even better than this, if you own an Eurovoice number than your call costs will disappear, as the calls within the Eurovoice numbers are free.

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Every Eurovoice Prepaid account that is not used for 6 months is automatically suspended. Does this “off-service” period means no new deposits to the account or complete non-use of the service?

By off service period we mean complete non use of the service. You are not required to deposit money on your Eurovoice account. The setup & maintenance checks are made every 6 months. If we do find at least 1 phone call on your account, regardless of the destination or of the person generating the call, your account will not be suspended.